If you run a utility, an IPP, an EPC, or a data center platform, you already feel it. The people who know how your grid actually works are retiring faster than you can replace them. The bench is thin. The systems are older than most of your new hires. And too much “how we keep this running” lives in someone’s head.
This is not a 2025 problem. It is the bill for two decades of underinvesting in people.
Create a running list of “if we lost this, we would be in trouble.” Think: protection settings philosophies, switching procedures, EMS/SCADA idiosyncrasies, vendor-specific maintenance tricks, interconnection study templates.
Deliverable: a living “mission-critical knowledge map” owned by Operations, not HR.
Pair each senior SME with one or two successors. Give them real scope with shadowing and then “you drive, I coach.”
Cadence to copy:
Capture artifacts as you go: one-point lessons, checklists, red-lined single-line diagrams, “gotchas” videos.
Make it easy for veterans to stay engaged 6–18 months on part-time or project terms. Tie it to explicit transfer milestones, not vague “mentorship.”
Move beyond generic safety and compliance. Create short modules tied to the actual assets and software you run, relays you own, switchgear models you maintain, your outage planning workflow, your specific SCADA screens.
Partner list: local IBEW/IEC chapters, community colleges, vendor academies, and a rotating internal “SME faculty.”
Title inflation hides skill gaps. Define clear levels for roles like Protection & Controls Engineer, Substation Tech, Project Controls, and Commissioning Manager. For each level: skills, certs, tools, scope, and pay bands.
You will not find unicorns who have seen every relay family and every EMS. Hire athletes with the right fundamentals and a path to mastery in 12–24 months. Grow from adjacent pools: industrial power, rail, defense, and O&G electrification.
Schedules and budgets are where knowledge loss shows up first. Invest in planners, cost engineers, and document control. If your document control is a shared drive, it is not document control.
Create a recognition loop for SMEs who teach. Badges, bonus multipliers, and career credit for “hours transferred” matter more than a pizza party.
At root/edge, we build the people plan that sits next to your capital plan:
If you want a quick diagnostic, I’m happy to run a “succession risk scan” on one plant, one substation group, or one program and show you where the cracks are.
Your turn: Where are you most exposed: protection, commissioning, outage planning, or project controls? What has worked for you to keep knowledge from walking out the door?
